Center Support delivers a transparent, flexible, and service-oriented experience for Centers.
ServiceNow allows CIBMTR Data Operations to:
- unify multiple processes and tools into one consistent and integrated system
- simplify our Centers experience while expanding support options
- increase internal efficiency and resolve issues more quickly, and drive continuous service improvement with better data and metrics
All questions and requests should be directed to Center Support via the ServiceNow application.
Center Support ServiceNow link:
https://nmdp.service-now.com/csm
Job Aids
Electronic Resources
ServiceNow Announcement to Centers
Center CSC Letter
ServiceNow Onboarding
Reference Guide
Training Video
*password is "service"
Questions?
Contact Eileen Tuschl, Customer Service and Education Manager, at etuschl@mcw.edu or Angela Hauck, Center Support Supervisor, at ahauck@nmdp.org
